Not the right fit? Here's how returns and refunds work.
Supplement Returns & Refunds FAQ
What's your return policy?
Unopened products can be returned within 30 days of delivery for a full refund.
Have an issue with a product, Contact Us to discuss your specific situation.
How do I start a return?
Submit a returns request through our Contact Us form. Make sure to include your full name, email, and order number.
How long does a refund take once my return is processed?
Refunds are issued within 5-7 business days of us receiving your return, though it may take a few additional days to appear on your statement depending on your bank.
Do I have to pay for return shipping?
Return shipping is free with approved returns.
What if my product arrived damaged or incorrect?
Contact us right away with your order number and a photo of the issue, and we'll make it right with a replacement or refund — no return shipping needed in this case.
I had a reaction to a product — what should I do?
Stop taking the product immediately and consult a doctor if needed. Then contact us so we can assist with a return or refund and inform the manufacturer regarding the issue.
Can I exchange a product instead of returning it?
We do not offer direct exchanges. We can process a return for the item and then a new order can be placed.
Do you offer refunds on subscription orders?
Unopened products can be returned within 30 days of delivery for a full refund.